Frequently Asked Questions
Everything you need to know about buying and selling with Cash Generator.
How do I sell my items to Cash Generator?
You can bring your items into any of our local stores for an instant valuation. Ensure you bring a valid form of photo ID and proof of address to complete the transaction.
What is the warranty period for purchased products?
Most of our pre-owned items come with a comprehensive 12-month warranty, giving you peace of mind that your purchase is protected against mechanical or electrical failure.
How long does shipping take for online orders?
We typically process and dispatch orders within 24-48 hours. Standard delivery usually arrives within 3 to 5 working days, and tracking information will be provided via email.
Can I return an item if I change my mind?
For online purchases, you have a 14-day cooling-off period to return an item for a full refund, provided it is in the same condition as when it was sold.
Are the products tested before they are sold?
Yes, every item undergoes a rigorous testing process by our technical team to ensure it is fully functional and meets our high quality-control standards before being listed for sale.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa and Mastercard, as well as secure online payments via PayPal for a seamless checkout experience.