Returns & Exchanges

At Cash Generator, we stand by the quality of our pre-owned and new products with a straightforward return policy designed for your peace of mind. If you are not completely satisfied with your purchase, you can return your item within 14 days for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log in to your account and select the item you wish to return from your order history to generate a return request form.

• 2.
  Package Your Item

  Carefully pack the item in its original packaging, ensuring all accessories, manuals, and cables are included to qualify for a full refund.

• 3.
  Ship or Drop Off

  Attach the provided prepaid shipping label to your package and drop it off at any authorized courier point or return it directly to your local Cash Generator store.

• 4.
  Inspection and Refund

  Once our technicians verify the condition of the returned item, we will process your refund back to your original payment method within 3-5 business days.